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Shipping

Delivery

Although our products are manufactured in Germany, all orders are shipped from our warehouse in the Netherlands by our partner, Sportlogistics.eu.

Products are usually delivered within 2-3 business days.
If you place your order on a business day before 4 p.m., your order will be shipped the same day. If you place your order on the weekend, your order will be shipped the next business day.
Once we have prepared your order, you will receive an email. This email will contain a Track & Trace link from DHL. Once DHL has received the package, you can track your order via this link.

Shipping costs

Free delivery for orders over €50
For other orders, shipping costs of €6.95 will be charged.

Contact information

Adress

Ortlieb Benelux | Sportlogistics.eu
Jupiterstraat 2
6468 EV Kerkrade

Phone

+31 (0)45 211 08 76

E-Mail

Do you have a question about a product, order, repair, spare part or feedback about the website? Let us know!

Send an email to the address below, preferably with an attachment or image if you have a product-specific question (especially for repairs and warranty questions).

klantenservice@ortlieb.nl